59
InputKit score
4.3
Google rating
93 reviews · 42% replied
10
Years in business
Victoriaville, Quebec
Koodo Shop
AI summary
Koodo Shop is a mobile carrier that offers affordable 5G cell‑phone plans with customizable free perks, plus the Koodo Tab financing option for new and certified pre‑owned devices. It also sells streaming bundles, device‑care protection, and a referral program that gives $25 off each bill. Plans can be activated instantly with an eSIM and customers can manage everything online.
AI summary
What the reviews say
Customers repeatedly praise the helpful, courteous staff and fast service, though a few report occasional understaffing or billing issues.
AI-generated from 68 reviews. May contain inaccuracies.
Reviews per month
Peak: 8 reviews in Nov
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, patient staff (Mathis, Anthony, Matis, William)
- Clear explanations for beginners
- Quick problem resolution and device setup
- Good pricing and plan advice
- Convenient location in the shopping centre
Areas to watch
Friction points or concerns that come up more than once.
- Occasional lack of staff on the floor
- Some billing or activation problems
- Inconsistent service quality
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…