62
InputKit score
4.2
Google rating
119 reviews · 38% replied
13
Years in business
Québec City, Quebec
Koodo Shop
AI summary
Koodo Shop in Québec City sells Koodo Mobile wireless services, offering customizable cell phone and internet plans with 5G speeds and optional free perks. It provides financing through the Koodo Tab for new and certified pre‑owned phones, as well as streaming bundles, device‑care protection, and referral discounts. Customers can activate plans online via eSIM and get support from Koodo Mobile Masters.
AI summary
What the reviews say
Customers repeatedly praise the staff’s friendliness and the shop’s fast, clear service, while noting good prices and a pleasant environment.
AI-generated from 201 reviews. May contain inaccuracies.
Reviews per month
Peak: 13 reviews in Apr
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, attentive staff (Yasmine, Gabriel, Jean‑Christophe, etc.)
- Quick, efficient service and clear explanations
- Good pricing and promotions on devices
- Helpful with transfers, upgrades and technical issues
- Welcoming atmosphere and professional vibe
Areas to watch
Friction points or concerns that come up more than once.
- Long wait times during busy periods
- Inconsistent after‑sales support
- Billing errors and confusing charges
- Occasional unhelpful or rude interactions
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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