53
InputKit score
4.3
Google rating
132 reviews · 22% replied
Pointe-Claire, Quebec
Koodo Shop
AI summary
Koodo Shop in Pointe‑Claire sells Koodo Mobile services, offering customizable 5G cell‑phone plans with a free perk that fits each lifestyle. It provides device financing through the Koodo Tab, including new and certified pre‑owned phones, plus optional add‑ons like streaming bundles and Device Care protection. Customers can activate plans instantly via eSIM, add extra lines on a single bill, and earn $25 off their bill by referring a friend. All phones come with a 30‑day money‑back guarantee.
AI summary
What the reviews say
Customers praise the knowledgeable, friendly staff and good deals, but a few report pricing changes and poor service experiences.
AI-generated from 24 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Helpful and patient staff (Tahar, Aleyna, Ronnie)
- Clear explanations and honest recommendations
- Competitive pricing and savings
- Fast and efficient service
Areas to watch
Friction points or concerns that come up more than once.
- Unexpected price changes on plans
- Occasional rude or unresponsive support
- Long wait times for some issues
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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