62
InputKit score
4.3
Google rating
76 reviews · 59% replied
9
Years in business
Montreal, Quebec
Koodo Shop
AI summary
Koodo Shop, based in Montreal, sells affordable 5G mobile phone and internet plans that can be customized with a free perk. Customers can finance new or certified‑pre‑owned devices through the Koodo Tab, add streaming bundles or device‑care protection, and benefit from referral credits and quick eSIM activation.
AI summary
What the reviews say
Customers rave about the friendly, knowledgeable staff and fast, hassle‑free service, though occasional long waits and a few bad experiences are noted.
AI-generated from 101 reviews. May contain inaccuracies.
Reviews per month
Peak: 11 reviews in Oct
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, patient staff (Ross, Moghit, Yousra, Anthony)
- Quick problem resolution and helpful advice
- Smooth phone transfers and activations
- Good pricing and plan options
- Consistently praised customer service
Areas to watch
Friction points or concerns that come up more than once.
- Long wait times during busy periods
- Inconsistent service at some locations
- Occasional rude or unhelpful agents
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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