57
InputKit score
4.2
Google rating
73 reviews · 49% replied
10
Years in business
Longueuil, Quebec
Koodo Shop
AI summary
Koodo Shop is a Canadian mobile carrier based in Longueuil, Quebec, offering affordable 5G cell phone plans that can be customized with free lifestyle perks. It also provides device financing through the Koodo Tab for new and certified pre‑owned phones, plus optional services like streaming bundles, device‑care protection, eSIM activation, and referral discounts, all managed on a single bill.
AI summary
What the reviews say
Customers rave about the friendly, knowledgeable staff and honest advice, though a few report poor management and occasional service hiccups.
AI-generated from 50 reviews. May contain inaccuracies.
Reviews per month
Peak: 7 reviews in Jan
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Staff consistently praised for courtesy and expertise
- Honest recommendations that save money
- Quick and helpful SIM/phone assistance
- Positive experiences with specific employees (Justin, Raphael, Yasmine)
- Generally smooth and stress‑free transactions
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent manager behavior
- Occasional long wait times or miscommunication
- Some customers experienced unresolved billing issues
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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