63
InputKit score
4.2
Google rating
108 reviews · 15% replied
11
Years in business
Laval, Quebec
Koodo Shop
AI summary
Koodo Mobile offers affordable cell phone and internet plans with 5G speeds that can be customized with free perks. Customers can finance new or certified pre‑owned phones through the Koodo Tab with no upfront cost, and add optional services like streaming bundles, device protection, and eSIM activation. The carrier also provides referral credits and lets users bundle multiple lines on a single bill.
AI summary
What the reviews say
Customers consistently praise the Koodo Shop in Laval for its friendly, knowledgeable staff and smooth phone/plan transactions, though a few report pushy sales tactics or long wait times.
AI-generated from 86 reviews. May contain inaccuracies.
Reviews per month
Peak: 23 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, patient staff (especially Dale, Bryan, Pedram)
- Clear explanations of plans, fees and contracts
- Quick, hassle‑free phone swaps and activations
- Helpful follow‑up on issues and repairs
- Good value deals and savings
Areas to watch
Friction points or concerns that come up more than once.
- Occasional pushy upselling
- Inconsistent info on promotions
- Longer processing for some requests
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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