57
InputKit score
4.3
Google rating
99 reviews · 39% replied
10
Years of activity on Google
Gatineau, Quebec
Koodo Shop
AI summary
Koodo Shop in Gatineau offers mobile phone service plans and sells smartphones. Customers can customize 5G plans with a free perk, finance phones through the no‑contract Koodo Tab, and choose from new or certified pre‑owned devices. The store also provides streaming bundles, device‑care protection, and discounts for referrals or adding extra lines.
AI summary
What the reviews say
Customers rave about friendly, knowledgeable staff and quick problem solving, though occasional service hiccups and poor follow‑up are reported.
AI-generated from 65 reviews. May contain inaccuracies.
Reviews per month
Peak: 7 reviews in Jan
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Staff consistently praised for patience and expertise
- Fast, effective resolution of technical issues
- Helpful assistance with plan selection and budgeting
- Welcoming atmosphere and easy store access
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent follow‑up on orders and activations
- Occasional long wait times or understaffed counters
- Rare reports of mishandled device returns
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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