4.5

Google rating

112 reviews · 13% replied

10

Years in business

Chicoutimi, Quebec

Koodo Shop

Not an award winner

AI summary

Koodo is a Canadian mobile carrier that offers affordable post‑paid cell‑phone and internet plans with 5G speeds, letting customers add a free perk and customize their monthly bill. It also provides a financing program called the Tab for new and certified‑pre‑owned phones, streaming bundles, device‑care protection, and referral discounts. Plans can be activated instantly with eSIM and managed on a single bill.

Koodo Shop
Koodo Shop
Koodo Shop
Koodo Shop

AI summary

What the reviews say

Customers overwhelmingly praise Koodo Shop for its friendly staff, quick service and solid deals, though a few report after‑sales and phone‑line problems.

AI-generated from 66 reviews. May contain inaccuracies.

Reviews per month

Peak: 13 reviews in Jul

Monthly review trend based on dated reviews in our database.


What customers love

Recurring strengths mentioned by customers in their reviews.

  • Friendly, courteous staff praised by many customers
  • Fast and efficient service, often completed quickly
  • Specific employees (Charlotte, Maxime, Gabriel, David) highlighted
  • Good deals and competitive pricing mentioned
  • Welcoming atmosphere, inclusive of LGBTQ+ community

Areas to watch

Friction points or concerns that come up more than once.

  • After‑sales support sometimes unresponsive
  • Billing/activation glitches reported
  • Phone line quality can be poor
  • Hard to reach live support at times

Recurring themes

Topics customers talk about most often in their feedback.

staff friendlinessspeed/efficiencypricing & dealscustomer‑service responsivenessafter‑sales issues

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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