56
InputKit score
4.6
Google rating
274 reviews · 62% replied
9
Years in business
Brossard, Quebec
Koodo Shop
AI summary
Koodo Shop is a Canadian mobile carrier that offers customizable cell phone and internet plans with 5G service, device financing through the Koodo Tab, and optional perks such as streaming bundles and device protection. Customers can purchase new or certified pre‑owned phones, activate plans instantly via eSIM, and earn discounts by referring friends or bundling services.
AI summary
What the reviews say
Customers consistently praise the Koodo Shop for its friendly, knowledgeable staff who resolve issues fast and explain plans clearly, often saving them money.
AI-generated from 248 reviews. May contain inaccuracies.
Reviews per month
Peak: 41 reviews in Nov
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, knowledgeable staff (Ali, Liagat, Amine, Adlene)
- Quick problem resolution, often under 15 min
- Clear explanations of plans and savings
- Helpful price comparisons and bundle deals
- Positive atmosphere and courteous service
Areas to watch
Friction points or concerns that come up more than once.
- Occasional long wait times
- Inconsistent service from a few employees
- Rare reports of rude attitude
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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