EN

3.0

Google rating

42 reviews · 0% replied

Laval, Quebec

Kia Lallier

Not an award winner

Kia Lallier
Kia Lallier
Kia Lallier
Kia Lallier

AI summary

What the reviews say

Customers are split: a few praise friendly staff and quick sales, but most report dishonest pricing, poor after‑sales service, and unresolved vehicle problems.

AI-generated from 29 reviews. May contain inaccuracies.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Certain salespeople (e.g., Charles, Marianne, Eliott) are praised for helpfulness
  • Some customers note fast, friendly service on new car purchases
  • Positive experiences with specific service staff (David, Vincent) mentioned
  • Dealership can offer competitive pricing on some deals

Areas to watch

Friction points or concerns that come up more than once.

  • Frequent complaints of hidden fees and misleading financing
  • After‑sale support often described as unresponsive or slow
  • Vehicle defects and warranty issues not resolved promptly
  • Customer trust eroded by alleged dishonest practices

Recurring themes

Topics customers talk about most often in their feedback.

pricing transparencystaff interactionsafter‑sales servicevehicle quality

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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