53
InputKit score
3.2
Google rating
47 reviews · 6% replied
9
Years of activity on Google
Château-Richer, Quebec
Jos Drouin & Fils Inc
AI summary
Jos Drouin & Fils Inc is a family‑owned contractor in Château‑Richer that provides plumbing, electrical, heating, air‑conditioning and specialized excavation services for residential and commercial projects across the North and South shores of the St‑Lawrence River. They handle repairs, maintenance, new builds and renovations with a single point of contact. The company has been operating since 1920 and is now run by the fourth generation.
AI summary
What the reviews say
Customers are split: a few praise experienced electricians and clean work, but most complain about high prices, poor communication, and unexpected billing.
AI-generated from 29 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Nov
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Experienced staff like Michel Deblois praised
- Work often left clean and tidy
- Quick response for emergency calls
- Some customers note professional attitude
Areas to watch
Friction points or concerns that come up more than once.
- Very high labor and travel fees
- Poor follow‑up and hard to reach
- Frequent over‑billing and surprise charges
- Delays, missed appointments, and unfinished jobs
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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