51
InputKit score
3.2
Google rating
22 reviews · 0% replied
8
Years of activity on Google
Montreal, Quebec
Jade Tours
AI summary
Jade Tours is a Montreal‑based travel agency that sells tour packages and airline tickets, with a focus on East Asian destinations such as China, Japan, South Korea and Taiwan, as well as other regions like Europe, the Middle East and South America. It offers both pre‑designed tours and custom itineraries, and operates under travel licences in Quebec, Ontario and British Columbia.
AI summary
What the reviews say
Customers find the staff occasionally helpful and friendly, but many report poor service, high prices and long waits, especially for Japan Rail Passes.
AI-generated from 8 reviews. May contain inaccuracies.
Reviews per month
Peak: 2 reviews in Sep
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Helpful staff when asked for details
- Friendly personnel noted by some customers
- Some customers satisfied with service quality
Areas to watch
Friction points or concerns that come up more than once.
- Long wait to purchase JR Pass
- Higher exchange rate than online options
- Alleged refund issues and poor follow‑up
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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