4.8

Google rating

73 reviews · 53% replied

8

Years in business

Saint-Nicolas, Quebec

Institut Nouvel Air | Centre médico-esthétique & Service d'épilation au laser à Lévis

Not an award winner

AI summary

Institut Nouvel Air is a medical aesthetic clinic in Saint‑Nicolas, Quebec, that has been providing personalized skin‑care, facial and body treatments for over 20 years. Its services include injectable cosmetic procedures, laser hair removal using Triton technology, and a range of other aesthetic treatments. The clinic also operates an online boutique for related products.

Institut Nouvel Air | Centre médico-esthétique & Service d'épilation au laser à Lévis
Institut Nouvel Air | Centre médico-esthétique & Service d'épilation au laser à Lévis
Institut Nouvel Air | Centre médico-esthétique & Service d'épilation au laser à Lévis

AI summary

What the reviews say

Customers rave about the warm, professional team and soothing atmosphere, noting excellent facial and laser results with attentive follow‑up.

AI-generated from 39 reviews. May contain inaccuracies.

Reviews per month

Peak: 6 reviews in Mar

Monthly review trend based on dated reviews in our database.


What customers love

Recurring strengths mentioned by customers in their reviews.

  • Friendly, professional staff (Carolann, Julie, Matisse, Josianne)
  • Relaxing, well‑designed environment
  • High‑quality facial and laser treatments
  • Responsive follow‑up and personalized advice
  • Fast, noticeable results with modern equipment

Areas to watch

Friction points or concerns that come up more than once.

  • Occasional difficulty reaching the office for appointments
  • Pricing perceived as high by a few clients
  • Limited laser options for men mentioned

Recurring themes

Topics customers talk about most often in their feedback.

staff expertiseambiancetreatment effectivenesscustomer service

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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