59
InputKit score
4.6
Google rating
152 reviews · 16% replied
13
Years of activity on Google
Québec City, Quebec
Institut De Tonte Poil-Luxe
AI summary
Poil‑Luxe Distribution Toilettage is a Canadian supplier of professional pet‑grooming equipment and supplies, serving groomers in Québec and across Canada. Their catalogue includes clippers, scissors, brushes, shampoos, conditioners, ear‑ and eye‑care products, as well as accessories like aprons, grooming tables and cleaning disinfectants. Orders are shipped for a flat delivery fee of $16.50 per order.
AI summary
What the reviews say
Customers rave about the skilled, caring team and the consistently excellent grooming results, though a few note higher prices and occasional service hiccups.
AI-generated from 93 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, knowledgeable staff (Julie, Kim, Rémy)
- Consistently high grooming quality, even for nervous pets
- Quick appointments and fast turnaround on nail trims
- Helpful product advice and fast shipping for supplies
- Long‑term client loyalty and strong reputation
Areas to watch
Friction points or concerns that come up more than once.
- Prices perceived as high for some services
- Occasional miscommunication or unsatisfactory outcomes
- Online order delays reported by a few
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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