63
InputKit score
4.6
Google rating
169 reviews · 89% replied
12
Years in business
Saint-Eustache, Quebec
Institut 351 concept urbain
AI summary
Institut 351 is a hair and beauty salon in Saint‑Eustache that provides haircuts, coloring, treatments such as Botox or smoothing, and nail and eyelash services. They use eco‑friendly ANZA products, offer a refill discount program, and participate in the Salon Green Circle recycling initiative. All stylists hold or are pursuing Quebec’s professional qualification certification. Appointments can be booked online or by phone.
AI summary
What the reviews say
Customers rave about the friendly, skilled staff and personalized service, though a few cite pricing and occasional communication issues.
AI-generated from 98 reviews. May contain inaccuracies.
Reviews per month
Peak: 7 reviews in Jun
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Highly praised stylists (Noémie, Mathieu, Karine, Tania)
- Warm, welcoming atmosphere
- Excellent hair coloring and treatments
- Professional, attentive service
- Clean, modern salon space
Areas to watch
Friction points or concerns that come up more than once.
- Some find prices high
- Occasional rushed appointments
- Inconsistent communication/phone response
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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