71
InputKit score
4.8
Google rating
717 reviews · 95% replied
9
Years in business
St-Romuald, Quebec
Icetec Climatisation Inc.
AI summary
Icetec Climatisation is a Quebec‑based HVAC company that installs, maintains and repairs residential and commercial heating, cooling, ventilation and indoor‑air‑quality systems, including heat pumps, geothermal units and commercial refrigeration. They sell and service brands such as Moovair, Mitsubishi, Fujitsu and Tempstar, and help customers access financing and government subsidies like LogisVert and Rénoclimat. The firm offers free quotes and emphasizes eco‑energy solutions with a high customer‑satisfaction record.
Honorable mention
Recognized for client excellence
Distinguished for exemplary client commitment, just below the winner threshold for the Prix Excellence Client.
AI summary
What the reviews say
Customers consistently praise Icetec for quick, professional installations, courteous staff and solid after‑sales service, though a few have experienced poor communication or delayed repairs.
AI-generated from 583 reviews. May contain inaccuracies.
Reviews per month
Peak: 19 reviews in Oct
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Fast, punctual installations
- Friendly, knowledgeable technicians
- Clear explanations and good advice
- Clean work sites and thorough clean‑up
- Strong warranty and after‑sales support
Areas to watch
Friction points or concerns that come up more than once.
- Occasional missed calls or slow follow‑up
- Rare cases of mis‑diagnosis or over‑charging
- Supply delays causing rescheduling
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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