House Of Travel-Westmount

Not an award winner

AI summary

House of Travel‑Westmount is a Montreal‑based travel agency that arranges flights, cruises, tours and specialized trips such as weddings, honeymoons, corporate events and adventure travel. They work with reputable suppliers, use direct airline technology for competitive fares, and offer reporting and cost‑reduction analysis for business travel. Customers can request quotes by phone or email.

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AI summary

What the reviews say

Most customers praise the agency’s friendly agents and good prices, but a few report unprofessional behavior and poor phone service.

AI-generated from 19 reviews. May contain inaccuracies.

Reviews per month

Peak: 2 reviews in May

Monthly review trend based on dated reviews in our database.

What customers love

Recurring strengths mentioned by customers in their reviews.

Responsive agents who answer quickly
Competitive pricing compared to online sites
Helpful staff like Jihane and Anna
Efficient ticket booking process
Personalized assistance for visas and special requests

Areas to watch

Friction points or concerns that come up more than once.

Inconsistent phone support
Reports of rude or defensive behavior
Occasional billing for unbooked services

Recurring themes

Topics customers talk about most often in their feedback.

pricingstaff responsivenesscustomer service quality

Review breakdown

Reviews

What customers say, pulled from verified Google reviews.

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Related links

What the reviews say

Review breakdown