Hopper

Not an award winner

AI summary

Hopper is an online travel platform that lets users search for and book hotels, flights, and car rentals. Based in Montreal, it offers a digital interface for planning and purchasing travel arrangements.

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AI summary

What the reviews say

Most travelers find Hopper’s price‑watch tool useful, but the majority are frustrated by poor support, hidden fees and refund problems.

AI-generated from 144 reviews. May contain inaccuracies.

Reviews per month

Peak: 11 reviews in Jul

Monthly review trend based on dated reviews in our database.

What customers love

Recurring strengths mentioned by customers in their reviews.

Good price‑watch algorithm
Occasional helpful agents (e.g., Shara D)
Fast app UI for finding deals
Competitive discounts on flights
Some users report quick email replies

Areas to watch

Friction points or concerns that come up more than once.

No phone support, chat often unavailable
Refunds and cancellations handled slowly or denied
Misleading room/seat descriptions and extra charges
Paid insurance rarely honored

Recurring themes

Topics customers talk about most often in their feedback.

pricingcustomer servicerefundshidden feesinsurance

Review breakdown

Reviews

What customers say, pulled from verified Google reviews.

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Related links

What the reviews say

Review breakdown