/100
62
InputKit score
4.3
Google rating
132 reviews · 84% replied
11
Years of activity on Google
AI summary
What the reviews say
Clients rave about the caring staff and high‑quality care, but several note that prices can be steep and billing practices sometimes feel pushy.
AI-generated from 85 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Oct
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, compassionate veterinarians (Dr. Dubé, Dr. Rassi, Dr. Finnegan)
- Attentive, patient technicians who explain procedures
- Quick emergency appointments and flexible scheduling
- Clean, well‑maintained facility
- Supportive handling of end‑of‑life situations
Areas to watch
Friction points or concerns that come up more than once.
- Perceived high cost of exams and vaccines
- Occasional pressure to purchase extra products
- Inconsistent phone response reported by some
- Billing surprises for some procedures
Recurring themes
Topics customers talk about most often in their feedback.
staff kindnesspricingemergency carefacility cleanliness
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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