EN

3.1

Google rating

20 reviews · 0% replied

Laval, Quebec

Honda Service

Not an award winner

AI summary

Honda de Laval is a Honda dealership in Laval, Quebec, that sells new and certified pre‑owned Honda cars, including hybrids and electric models. It also provides vehicle service, parts, tire and body‑shop work, plus financing options and credit assistance. Customers can schedule service appointments and browse inventory online.

Honda Service
Honda Service

AI summary

What the reviews say

Customers note friendly and professional service at times, but many complain about a specific manager and inconsistent quality.

AI-generated from 12 reviews. May contain inaccuracies.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Courteous and professional staff
  • Thorough inspections and new tires
  • Honda’s reputation for reliability
  • Honest atmosphere with some employees
  • Quick, efficient service when it works

Areas to watch

Friction points or concerns that come up more than once.

  • Manager Céline cited for disrespect
  • Billing and paperwork problems
  • Dirty interior after service
  • Perceived over‑pricing compared to rivals

Recurring themes

Topics customers talk about most often in their feedback.

staff behaviorservice qualitypricingvehicle condition

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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