59
InputKit score
4.1
Google rating
1,070 reviews · 64% replied
Laval, Quebec
Honda de Laval
AI summary
Honda de Laval is a Honda dealership in Laval, Quebec, offering a full inventory of new and certified‑pre‑owned Honda cars, including hybrids and electric models. They also provide vehicle trade‑in appraisal, financing options (including credit‑challenge programs), leasing, and a service centre with maintenance, parts, tire, body and detailing services.
AI summary
What the reviews say
Customers highlight several friendly and knowledgeable staff members, especially Olivier, and appreciate honest pricing, but a number of shoppers report rude behavior and poor follow‑up.
AI-generated from 24 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Olivier repeatedly praised for knowledge and helpfulness
- Friendly, welcoming reception staff
- Transparent pricing and honest sales approach
- Quick, efficient service in finance and service departments
- Positive experiences noted with specific salespeople (Zora, Benjamin)
Areas to watch
Friction points or concerns that come up more than once.
- Rude or disrespectful salespeople reported
- Inconsistent communication after purchase
- Complaints about overpricing and hidden fees
- Delays or forgotten accessories
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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