55
InputKit score
4.1
Google rating
752 reviews · 26% replied
Québec City, Quebec
Honda Charlesbourg
AI summary
Honda Charlesbourg is a car dealership in Quebec City that sells new and pre‑owned Honda vehicles, including cars, SUVs, trucks and hybrids. They also provide service, parts, financing options and allow customers to book test drives or service appointments online or by phone.
AI summary
What the reviews say
Customers generally praise the friendly staff and quick, hassle‑free service, but many complain about missed appointments, poor communication and high service prices.
AI-generated from 444 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Warm, courteous reception staff
- Salespeople praised for patience and no pressure
- Fast vehicle delivery and paperwork
- Technicians praised for competence and quick fixes
- Clean facilities and modern showroom
Areas to watch
Friction points or concerns that come up more than once.
- Frequent missed or delayed service appointments
- Poor communication and follow‑up on repairs
- High parts and service pricing
- Inconsistent handling of warranty/recall work
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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