4.7

Google rating

508 reviews · 7% replied

9

Years in business

Laval, Quebec

Hakim Piscines & Spas Fabreville

Not an award winner

AI summary

Hakim Piscines & Spas Fabreville in Laval offers full‑service pool and spa care. They handle seasonal opening and closing, pump and filter repairs, equipment installation (heaters, lighting, water‑treatment systems) and water‑quality testing with product recommendations. They also sell pool supplies and run promotions such as a 10 % discount on pool liners.

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Hakim Piscines & Spas Fabreville

AI summary

What the reviews say

Customers consistently praise the knowledgeable, patient staff and fast, professional pool repair and maintenance services, but a minority report issues with the owner's attitude, poor after-sales follow-up, and aggressive upselling.

AI-generated from 431 reviews. May contain inaccuracies.

Reviews per month

Peak: 39 reviews in May

Monthly review trend based on dated reviews in our database.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Knowledgeable, patient, and professional staff
  • Fast, effective pool and spa repairs
  • Helpful, personalized advice and water analysis
  • No unnecessary upselling, honest recommendations
  • Long-term customer loyalty and trust

Areas to watch

Friction points or concerns that come up more than once.

  • Some customers report rude or dismissive owner behavior
  • Poor after-sales service and warranty support
  • Occasional aggressive upselling of products
  • Unreliable phone communication and appointment follow-ups

Recurring themes

Topics customers talk about most often in their feedback.

staff professionalismrepair qualitycustomer serviceafter-sales supportupsellingcommunication

Review breakdown

Reviews

What customers say, pulled from verified Google reviews.

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