58
InputKit score
4.5
Google rating
200 reviews · 30% replied
8
Years in business
Laval, Quebec
Groupe Voyages Québec
AI summary
Groupe Voyages Québec is a travel agency based in Laval that sells organized tours and vacation packages for both groups and individual travelers. Their catalogue includes trips across Canada, the United States, Europe, the Caribbean, Africa, Asia and more, as well as cruises, train journeys and specialty themes like gastronomy, nature, culture and winter markets. Customers can browse departure dates, book online and access an agent portal for customized itineraries.
AI summary
What the reviews say
Travelers consistently praise GVQ for knowledgeable guides, comfortable transport and well‑planned itineraries, though occasional last‑minute changes and customer‑service hiccups are noted.
AI-generated from 154 reviews. May contain inaccuracies.
Reviews per month
Peak: 43 reviews in Sep
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, professional guides who know the destinations
- Clean, modern coaches and reliable drivers
- Well‑chosen hotels and meals
- Good value for the price
- Smooth group dynamics and social atmosphere
Areas to watch
Friction points or concerns that come up more than once.
- Occasional last‑minute itinerary tweaks
- Customer‑service response can be slow
- Rare issues with pricing or booking changes
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…