62
InputKit score
4.8
Google rating
1,105 reviews · 96% replied
Lavaltrie, Quebec
Groupe Vigilance Inc
AI summary
Groupe Vigilance is a Quebec‑based security firm that designs and installs custom alarm and smart‑home systems for residences, condos, chalets and commercial properties. Their product line includes wireless intrusion detection, fire and water‑damage protection, 24/7 monitoring, a mobile app with Bluetooth/Wi‑Fi control and Amazon Alexa integration. They also provide flood‑prevention solutions such as water‑valves and sensors, and partner with insurance brokers across the province. Free consultations and a 10‑year battery warranty are offered.
AI summary
What the reviews say
Customers rave about friendly staff, quick installations and solid follow‑up, though a few report missed calls or mismatched equipment.
AI-generated from 33 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Responsive, courteous sales reps
- Professional, on‑time installations
- Technicians go above and beyond
- Clear communication and post‑install support
- Competitive pricing
Areas to watch
Friction points or concerns that come up more than once.
- Occasional after‑sales silence
- Rare mismatched or missing equipment
- Isolated missed appointments
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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