60
InputKit score
4.3
Google rating
58 reviews · 83% replied
9
Years in business
Laval, Quebec
Groupe Santé Optimum / Clinique Santé Optimum
AI summary
Clinique Santé Optimum is a multidisciplinary health clinic in Laval, Quebec, that provides musculoskeletal care. It offers chiropractic and physiotherapy services, along with medical and rehabilitation support, through a team of doctors, physiotherapists, and other specialists. Patients can book appointments online and the clinic is open Monday‑Thursday 8 am‑7 pm and Friday 8 am‑4 pm.
AI summary
What the reviews say
Clients rave about the skilled chiropractors and friendly staff, but occasional scheduling and front‑desk issues dampen the experience.
AI-generated from 34 reviews. May contain inaccuracies.
Reviews per month
Peak: 6 reviews in Dec
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Highly knowledgeable chiropractors (Sebastien, Fortier, Pilon)
- Warm, helpful reception staff (Mélanie, Stephanie)
- Comprehensive, effective treatments (chiro, physio, osteopathy)
- Modern, clean facilities
- Strong patient‑centered care and follow‑up
Areas to watch
Friction points or concerns that come up more than once.
- Long wait times and missed appointments
- Front‑desk communication can be curt
- Limited urgent‑walk‑in availability
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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