57
InputKit score
4.1
Google rating
416 reviews · 69% replied
11
Years in business
Saint-Laurent, Quebec
Groupe Royalty Portes et fenêtres Montréal
AI summary
Groupe Royalty Portes et Fenêtres, based in Saint‑Laurent, Quebec, sells and installs custom doors and windows, including PVC, hybrid, casement, awning, sliding, and architectural styles. They handle the full project from design to installation and offer financing options with up to 36‑month, 0% interest plans. The company also provides a warranty on its products and a free estimate within 48 hours.
AI summary
What the reviews say
Customers praise Royalty’s competitive pricing, quality windows and doors, and professional installations, but many report serious after‑sales service failures and communication delays.
AI-generated from 371 reviews. May contain inaccuracies.
Reviews per month
Peak: 23 reviews in Oct
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Low prices and good value
- High‑quality windows and doors
- Fast, clean, professional installations
- Helpful sales staff and clear quotes
Areas to watch
Friction points or concerns that come up more than once.
- After‑sales support often unresponsive
- Warranty claims delayed or ignored
- Frequent mis‑deliveries and wrong models
- Long wait times for service appointments
Recurring themes
Topics customers talk about most often in their feedback.
Reviews
What customers say, pulled from verified Google reviews.
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