59
InputKit score
3.7
Google rating
235 reviews · 83% replied
9
Years in business
Laval, Quebec
Groupe Royalty portes et fenêtres
AI summary
Groupe Royalty Portes et Fenêtres is a Laval‑based company that designs, manufactures and installs custom doors and windows for residential homes. Their catalogue includes PVC and hybrid windows—casement, awning, sliding, bay, bow, and more—as well as entry and sliding doors, all produced in Quebec. They provide free estimates, financing with 0% interest, and a warranty while managing the project from start to finish.
AI summary
What the reviews say
Royalty offers affordable, well‑made doors and windows with solid installation, but customers frequently complain about slow or missing after‑sales support.
AI-generated from 197 reviews. May contain inaccuracies.
Reviews per month
Peak: 17 reviews in Sep
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Competitive pricing compared to other local suppliers
- High‑quality windows and doors with good energy performance
- Professional, punctual installers who clean up after work
- Friendly sales staff who explain options clearly
- Quick resolution for minor post‑install issues when they respond
Areas to watch
Friction points or concerns that come up more than once.
- After‑sales service often unresponsive
- Warranty claims and repairs delayed for weeks or months
- Installation errors and missed appointment dates
- Occasional product defects (cracks, condensation, poor sealing)
Recurring themes
Topics customers talk about most often in their feedback.
No recurring themes identified yet.
Reviews
What customers say, pulled from verified Google reviews.
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