59
InputKit score
4.6
Google rating
224 reviews · 5% replied
6
Years in business
L'Ancienne-Lorette, Quebec
Groupe RENOX
AI summary
Groupe RENOX is a Quebec‑based company that specializes in energy‑efficient home renovations, including heat‑pump, heating, cooling, insulation, doors and windows installations. They handle the entire project—from evaluation and advice to coordinating specialized contractors—so homeowners deal with a single point of contact. The firm also assists with financing and government subsidies and backs its work with up to a 12‑year warranty on parts and labour.
AI summary
What the reviews say
Groupe RENOX receives strong praise for professional, fast installations and attentive customer service, but a notable minority of customers report serious after-sales issues, long repair delays, and unfulfilled subsidy promises.
AI-generated from 150 reviews. May contain inaccuracies.
Reviews per month
Peak: 16 reviews in Aug
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Professional and courteous installation teams
- Fast installation and quick follow-up
- Knowledgeable, pressure-free sales advice
- Clean, detail-oriented workmanship
- Responsive and helpful staff members
Areas to watch
Friction points or concerns that come up more than once.
- Very poor after-sales service and follow-up
- Extremely long delays for repairs and parts
- Unfulfilled promises on government subsidies
- Occasional oversized or overpriced equipment recommendations
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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