55
InputKit score
3.8
Google rating
73 reviews · 0% replied
12
Years of activity on Google
Québec City, Quebec
Groupe Noël inc.
AI summary
Groupe Noël inc. is a Quebec‑based company that designs, installs and services heating, ventilation, air‑conditioning, geothermal and refrigeration systems for residential, commercial and industrial buildings. Their offerings also include plumbing and computerized building‑mechanics control, supported by more than 300 specialized staff in Quebec City and Laval.
AI summary
What the reviews say
Customers are split: many praise quick, friendly service and solid installations, but a large number report poor follow‑up, high fees and unsafe driver behavior.
AI-generated from 36 reviews. May contain inaccuracies.
Reviews per month
Peak: 2 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Fast response and installation times
- Friendly, courteous staff
- High‑quality workmanship on HVAC units
- Helpful sales advice and clear communication
Areas to watch
Friction points or concerns that come up more than once.
- Unreliable after‑sales follow‑up
- Unexpected extra charges (fuel surcharge, hourly rates)
- Driver safety concerns on highways
- Perceived lack of respect for customer contracts
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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