52
InputKit score
3.2
Google rating
22 reviews · 18% replied
5
Years in business
Terrebonne, Quebec
Groupe Mecaplus Inc
AI summary
Groupe Mecaplus Inc. is a Terre‑based company that provides full‑service mechanical building solutions for commercial, industrial and institutional clients. Their offerings include design, installation, repair, maintenance and replacement of plumbing, heating, combustion, ventilation, air‑conditioning and control systems, with 24/7 emergency support. Established in 2004, they serve projects such as schools, daycare centres, universities, printing plants and office towers.
AI summary
What the reviews say
Customers are split: many praise friendly, knowledgeable staff and reliable service, but a large number complain about high fees, rude behavior and unfinished work.
AI-generated from 16 reviews. May contain inaccuracies.
Reviews per month
Peak: 2 reviews in Jul
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Long‑term reliable relationships
- Courteous phone support
- Technicians diagnose hard‑to‑find problems
- Prompt arrivals and clear communication
- Honest and efficient service when it works
Areas to watch
Friction points or concerns that come up more than once.
- High travel/diagnostic charges
- Rude or unprofessional staff
- Plumbing jobs often incomplete
- Inconsistent pricing and billing
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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