60
InputKit score
4.1
Google rating
95 reviews · 52% replied
8
Years of activity on Google
Laval, Quebec
Groupe Impérial
AI summary
Nettoyage Impérial provides professional cleaning services for air ducts, dryer vents, HVAC units, carpets, rugs, and upholstered furniture for residential and commercial customers in Montreal, Laval, and the North and South Shores. With nearly 30 years of experience, certified technicians use advanced equipment and eco‑friendly methods, offering flexible scheduling and transparent pricing. The company holds certifications from NFPA, BBB, IICRC, CAA Québec, NADCA, and RSA.
AI summary
What the reviews say
Customers repeatedly praise the friendly, professional staff and the spotless results, while noting occasional scheduling hiccups.
AI-generated from 82 reviews. May contain inaccuracies.
Reviews per month
Peak: 4 reviews in Jun
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Courteous, professional technicians (e.g., Hamza, Julien, Sébastien)
- Punctual arrivals and respect for appointment times
- Thorough, high‑quality cleaning of carpets, HVAC and ducts
- Clear explanations and useful maintenance advice
- Responsive customer service and easy scheduling
Areas to watch
Friction points or concerns that come up more than once.
- Missed or rescheduled appointments without proper notice
- Unexpected extra fees or price changes on site
- Inconsistent cleanup; some jobs left dusty or messy
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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