59
InputKit score
4.3
Google rating
92 reviews · 45% replied
9
Years in business
Sherbrooke, Quebec
Groupe Expert Drains
AI summary
Groupe Expert Drains is a plumbing and drainage specialist serving Sherbrooke and the surrounding Estrie and Centre‑du‑Québec region. They handle residential and commercial water‑related issues such as pipe blockages, water infiltration, foundation cracks, French‑drain installation, septic‑system work, sewer repairs and camera inspections, and also provide excavation and foundation waterproofing. The company has over 20 years of experience and offers emergency service from multiple locations.
AI summary
What the reviews say
Most customers praise Groupe Expert Drains for fast, professional work and friendly staff, though a few report billing surprises and occasional damage.
AI-generated from 71 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Oct
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Responsive, clear communication from sales to field crew
- High-quality workmanship on drains and foundations
- Professional, courteous technicians (e.g., Jonathan, Yves)
- Ability to handle complex projects under tight schedules
- Fast service and thorough site cleanup
Areas to watch
Friction points or concerns that come up more than once.
- Billing can differ from initial estimates
- Occasional property damage not always remedied promptly
- Inconsistent follow‑up on extra charges
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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