61
InputKit score
4.9
Google rating
896 reviews · 85% replied
11
Years of activity on Google
Québec City, Quebec
Groupe Exl-Or
AI summary
Groupe Exl-Or is a Québec‑based company that specializes in professional cleaning of ventilation ducts, air exchangers, dryer vents, wall‑mounted AC units, and upholstery for homes, condos and commercial buildings. They use a certified negative‑pressure method, have been operating for over 25 years, and offer free quotes starting at $329.99. Their service area covers a 50‑km radius around Québec City, including Lévis and surrounding municipalities.
AI summary
What the reviews say
Customers consistently praise Exl‑Or for courteous, knowledgeable technicians who clean ducts and HVAC units thoroughly and explain the work, though occasional pricing disputes and rare scheduling hiccups are noted.
AI-generated from 754 reviews. May contain inaccuracies.
Reviews per month
Peak: 58 reviews in Nov
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, polite technicians
- Detailed explanations and advice
- Thorough, spotless cleaning
- Prompt, reliable scheduling
- Competitive pricing
Areas to watch
Friction points or concerns that come up more than once.
- Occasional price changes after quote
- Rare delays or missed appointments
- Isolated complaints about communication
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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