3.6

Google rating

56 reviews · 0% replied

9

Years in business

Québec City, Quebec

Global Securité Québec

Not an award winner

AI summary

Global Sécurité Québec is a Canadian security company that designs, installs and services residential and commercial alarm and video‑surveillance systems. It also provides smart‑home devices such as video doorbells, smart locks, water‑leak detection and medical‑emergency bracelets, all managed through the Alarm.com mobile app. The firm has been operating since 2001, serves more than 80 000 clients across Quebec and offers free, customized quotes.

Global Securité Québec
Global Securité Québec

AI summary

What the reviews say

Customers praise the friendly installers and fast, affordable setups, but many report poor follow‑up, billing errors and unreliable service.

AI-generated from 50 reviews. May contain inaccuracies.

Reviews per month

Peak: 3 reviews in Mar

Monthly review trend based on dated reviews in our database.


What customers love

Recurring strengths mentioned by customers in their reviews.

  • Friendly, professional installers
  • Quick installation and easy‑to‑use equipment
  • Competitive pricing and promotions
  • Responsive reps for some customers

Areas to watch

Friction points or concerns that come up more than once.

  • Hard to reach support after sale
  • Frequent billing and contract problems
  • False alarms and equipment glitches
  • Unreliable door‑to‑door sales tactics

Recurring themes

Topics customers talk about most often in their feedback.

installation qualitypricing/promotionscustomer servicebilling issues

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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