55
InputKit score
3.4
Google rating
199 reviews · 73% replied
10
Years in business
Québec City, Quebec
AI summary
Giasson Laco is a Québec‑based company that repairs all types of household appliances and sells new replacement parts. With a workshop, a large parts inventory and mobile service units, they serve the Greater Québec area, including both the North and South shores. Their technicians are factory‑trained and can work on appliances whether or not they are still under warranty.
AI summary
Customers are split: many praise quick, courteous service and knowledgeable technicians, but a large number report missed appointments, poor communication, and repeated repair failures.
AI-generated from 137 reviews. May contain inaccuracies.
Peak: 5 reviews in Dec
Monthly review trend based on dated reviews in our database.
Recurring strengths mentioned by customers in their reviews.
Friction points or concerns that come up more than once.
Topics customers talk about most often in their feedback.
What customers say, pulled from verified Google reviews.
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