EN

1.7

Google rating

26 reviews · 10% replied

6

Years of activity on Google

Montreal, Quebec

Geek Squad

Not an award winner

AI summary

Geek Squad at the Marche Central Best Buy in Montreal provides in‑store and remote tech support. Services include computer, laptop, tablet and TV repair and installation, virus removal, data recovery, smart‑home setup, and 24/7 remote assistance. They also offer Home and Business membership plans that cover ongoing support and digital security for households and small businesses.

Geek Squad
Geek Squad
Geek Squad

AI summary

What the reviews say

Most customers report poor service, but a few cite friendly staff and quick fixes.

AI-generated from 50 reviews. May contain inaccuracies.

Reviews per month

Peak: 4 reviews in Feb

Monthly review trend based on dated reviews in our database.


What customers love

Recurring strengths mentioned by customers in their reviews.

  • Helpful technicians like Malik and Zakaria
  • Fast repairs for some devices
  • Friendly staff when reachable
  • In‑store service sometimes satisfactory
  • Clear communication in rare positive cases

Areas to watch

Friction points or concerns that come up more than once.

  • Long wait times and delayed repairs
  • Unexpected high service fees
  • Misleading or denied warranty coverage
  • Rude, unresponsive customer service

Recurring themes

Topics customers talk about most often in their feedback.

pricingprotection plansrepair delaysstaff behaviorcontract issues

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

Loading reviews…