/100
50
InputKit score
2.2
Google rating
26 reviews · 15% replied
7
Years of activity on Google
AI summary
What the reviews say
Customers note a few helpful, quick fixes and friendly technicians, but the majority experience serious service failures and billing hassles.
AI-generated from 19 reviews. May contain inaccuracies.
Reviews per month
Peak: 2 reviews in Sep
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Fast data recovery and system restoration
- Knowledgeable staff praised (e.g., Adams)
- Courteous service on warranty repairs
- Generally good listening and problem‑solving
Areas to watch
Friction points or concerns that come up more than once.
- Data loss from mishandled drives
- Poor after‑sales and warranty support
- Long phone/in‑store wait times
- Unexpected fees and contract confusion
Recurring themes
Topics customers talk about most often in their feedback.
data recoverystaff competencewait timesbilling/contract issues
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…