53
InputKit score
3.2
Google rating
25 reviews · 36% replied
5
Years in business
Québec City, Quebec
GardaWorld Systèmes de sécurité
AI summary
GardaWorld Security Systems in Quebec City supplies residential and commercial security solutions, including alarm panels, video surveillance, access control, fire and carbon‑monoxide detection, and water‑leak monitoring. The company provides installation, 24/7 remote monitoring and integration with home‑automation, and offers free estimates and promotional upgrades for new customers. With over 25 years of experience and backing from the global GardaWorld network, it serves both homeowners and businesses.
AI summary
What the reviews say
Customers are split: many praise the product and staff, but most complain about poor customer service and unexpected fees.
AI-generated from 11 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Sep
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- High‑quality alarm products
- Courteous, professional staff at reception
- Friendly, personable technicians
- Good service for long‑term customers
Areas to watch
Friction points or concerns that come up more than once.
- Hard to reach a live representative
- Slow response to service calls
- Charges for multiple technician visits
- Unexplained service interruptions and no refunds
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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