51
InputKit score
4.2
Google rating
99 reviews · 4% replied
Sainte-Catherine-de-la-Jacques-Cartier, Quebec
Garage Marcotte & Fils Inc - Pneu Select
AI summary
Garage Marcotte & Fils Inc. is a family‑owned auto repair shop in Sainte‑Catherine‑de‑la‑Jacques‑Cartier offering a full range of mechanical services, including brake repair, air‑conditioning maintenance, tire sales and installation, wheel alignment, diagnostics, and diesel truck work. They use high‑quality parts with warranties and provide courtesy cars and tow‑back service. The shop has been operating since 1941 and is a long‑standing member of the Uni‑Pro network.
AI summary
What the reviews say
Customers praise the garage for its friendly, honest staff and quick, reasonably priced service, though a few have experienced communication lapses or management changes.
AI-generated from 16 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, smiling staff
- Honest advice and pricing
- Fast turnaround on repairs
- Responsive to last‑minute requests
- Courteous customer service
Areas to watch
Friction points or concerns that come up more than once.
- Occasional missed follow‑up on diagnostics
- Inconsistent management experience
- Rare quality issues (e.g., loose wheel nuts)
- Owner‑related complaints
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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