/100
47
InputKit score
3.6
Google rating
47 reviews · 0% replied
AI summary
What the reviews say
Customers praise Douglas’s honesty and quick, affordable work, but several report serious mistakes and high charges.
AI-generated from 23 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Owner Douglas is seen as courteous and trustworthy
- Fast turnaround on many repairs
- Reasonable pricing for routine services
- Helpful staff and good communication
- Convenient location with towing contacts
Areas to watch
Friction points or concerns that come up more than once.
- Reports of major errors (wrong parts, broken locks)
- Charges sometimes perceived as excessive
- Inconsistent quality on larger jobs
Recurring themes
Topics customers talk about most often in their feedback.
pricingstaffrepair qualitycommunication
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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