52
InputKit score
4.2
Google rating
97 reviews · 15% replied
Drummondville, Quebec
Garage Gougeon & Frère
AI summary
Garage Gougeon & Frère is a family‑run auto shop in Drummondville that sells and installs tires and provides general mechanical services for cars, light trucks, trailers and recreational vehicles. They handle everything from tire repair, wheel alignment and suspension checks to oil changes, brake work, cooling‑system maintenance and transmission service. The shop also stocks a wide range of tires, including the new Nokian Hakkapeliitta R5 winter model, and can service RVs up to 45 ft long.
AI summary
What the reviews say
Customers rave about the friendly staff, quick service and honesty, though a few cite high prices and occasional rude phone service.
AI-generated from 24 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Courteous, helpful staff (especially Sébastien)
- Fast, emergency repairs and roadside assistance
- Honest advice and no‑charge estimates
- Bilingual support for non‑French speakers
- Extra perks like loaner bikes
Areas to watch
Friction points or concerns that come up more than once.
- Some customers find prices too high
- Occasional poor phone etiquette
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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