EN

4.4

Google rating

586 reviews · 58% replied

Saint-Basile-le-Grand, Quebec

Ford St-Basile

Not an award winner

AI summary

Ford St‑Basile is a Ford dealership in Saint‑Basile‑le‑Grand, Quebec. It sells new and used Ford cars, SUVs, trucks and commercial vans, including gasoline, hybrid and fully electric models, and provides financing, trade‑in appraisals and manufacturer promotions. The location also offers a full service department with maintenance, mobile service, parts and accessories. Customers can book test drives or service appointments by calling the sales or service lines.

Ford St-Basile
Ford St-Basile
Ford St-Basile
Ford St-Basile

AI summary

What the reviews say

Customers consistently praise the friendly, knowledgeable staff and smooth buying experience, with only occasional miscommunication about vehicle features.

AI-generated from 22 reviews. May contain inaccuracies.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Staff members like Marc‑Antoine, Daphné, and Sonia receive high marks
  • No pressure sales approach
  • Quick, hassle‑free delivery and paperwork
  • Convenient waiting area with Wi‑Fi and coffee
  • Responsive after‑sales support and shuttle service

Areas to watch

Friction points or concerns that come up more than once.

  • Occasional confusion over included features at delivery
  • Rare instances of staff not knowing all vehicle functions

Recurring themes

Topics customers talk about most often in their feedback.

staff friendlinessservice efficiencydelivery processafter‑sales support

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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