56
InputKit score
4.3
Google rating
52 reviews · 8% replied
11
Years in business
Saint-Jean-sur-Richelieu, Quebec
Fontaine Portes et Fenêtres - Groupe Optimum
AI summary
Fontaine Portes et Fenêtres, part of Groupe Optimum, is a Quebec‑based contractor that sells and installs doors, windows and garage doors, and also provides plumbing and heating services for residential, commercial and industrial projects. They operate a showroom for high‑end plumbing fixtures and offer 24‑hour emergency service throughout the South Shore of Montreal and surrounding areas.
AI summary
What the reviews say
Customers rave about fast, professional installations and friendly staff, but a few report communication lapses and warranty hassles.
AI-generated from 39 reviews. May contain inaccuracies.
Reviews per month
Peak: 5 reviews in Jul
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Quick response and same‑day service
- Professional, courteous installers
- Helpful advice and after‑sales support
- Competitive pricing and good warranties
- Wide selection of doors and windows
Areas to watch
Friction points or concerns that come up more than once.
- Occasional missed appointments or delays
- Inconsistent communication on estimates
- Some warranty and guarantee issues reported
- Staff turnover affecting service quality
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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