/100
55
InputKit score
4.5
Google rating
22 reviews · 18% replied
7
Years of activity on Google
AI summary
What the reviews say
Customers praise Expedia Croisières for quick, friendly service and good prices, though a few report poor handling of complaints.
AI-generated from 14 reviews. May contain inaccuracies.
Reviews per month
Peak: 2 reviews in Sep
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Fast, professional response to last‑minute requests
- Friendly, courteous agents (Annick, Alan, Nathalie, Sandra)
- Helpful and patient advice on cruise options
- Competitive pricing mentioned by several reviewers
- Overall high level of service satisfaction
Areas to watch
Friction points or concerns that come up more than once.
- Misinformation about age requirements
- One consultant described as aggressive
- Complaint resolution perceived as weak
Recurring themes
Topics customers talk about most often in their feedback.
staffresponsivenesspricingcomplaint handling
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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