/100
62
InputKit score
4.7
Google rating
38 reviews · 71% replied
11
Years in business
AI summary
What the reviews say
Customers rave about the attentive, expert staff and hassle‑free booking experience, especially for cruises, though a few have reported poor phone support.
AI-generated from 33 reviews. May contain inaccuracies.
Reviews per month
Peak: 5 reviews in Jun
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, knowledgeable staff (Manon, Daniele, Marie‑Chantal, André)
- Highly personalized service and follow‑up
- Smooth booking process for cruises and other trips
- Great value and helpful price advice
- Consistently praised for responsiveness and patience
Areas to watch
Friction points or concerns that come up more than once.
- Phone line often unreachable
- Occasional lapses in follow‑up
- Minor marketing errors (e.g., misspelled destination)
Recurring themes
Topics customers talk about most often in their feedback.
staffpersonalized servicebooking easeprice advicecommunication
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…