/100
53
InputKit score
1.9
Google rating
150 reviews · 0% replied
10
Years of activity on Google
AI summary
What the reviews say
Customers overwhelmingly report broken bookings, hidden fees and unhelpful support, making Expedia a high‑risk choice.
AI-generated from 111 reviews. May contain inaccuracies.
Reviews per month
Peak: 4 reviews in Dec
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Occasional friendly agent (e.g., Maryam)
- Low base prices when they work
- Wide inventory of flights, hotels, cars
- Simple online booking interface
Areas to watch
Friction points or concerns that come up more than once.
- Frequent booking errors and cancellations
- Misleading pricing and currency switches
- Very slow or unreachable customer service
- Poor handling of refunds and insurance
Recurring themes
Topics customers talk about most often in their feedback.
pricingcustomer servicebooking errorsrefunds
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…