55
InputKit score
2.6
Google rating
26 reviews · 81% replied
6
Years of activity on Google
La Prairie, Quebec
Evaluations Burex inc.
AI summary
Groupe Burex, located in La Prairie, Quebec, provides comprehensive building inspection and technical expertise services. It serves insurers, municipalities and property owners with virtual inspections, structural analysis, drainage, air‑quality and hidden‑defect assessments, as well as post‑disaster cost estimates and legal support. The company also delivers training programs in partnership with the Quebec Damage Insurance Institute. Its multidisciplinary staff includes engineers, architects, technologists and other specialists.
AI summary
What the reviews say
Customers report a few competent inspectors and fast replies, but most experiences are marred by high fees, billing errors and poor communication.
AI-generated from 16 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Oct
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Some inspectors are knowledgeable and professional
- Quick response on a few occasions
- Clients note thorough explanations when service works
- Occasional accurate recommendations for property improvements
Areas to watch
Friction points or concerns that come up more than once.
- Frequent over‑charging and unexpected fees
- Hard to reach staff and delayed replies
- Long wait times for reports and signatures
- Many reports of unprofessional or rude service
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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