58
InputKit score
4.1
Google rating
54 reviews · 6% replied
9
Years of activity on Google
Laval, Quebec
EPM Mecanic
AI summary
EPM Mecanic is a Laval‑based HVAC firm with 40 years of experience that installs, maintains and repairs air‑conditioning, heating, ventilation and refrigeration systems for commercial and industrial clients. They provide preventive maintenance programs, automation and control, as well as design‑build services, and are available 24/7 for service calls. Customers can request a quote by phone (1‑866‑332‑4830) or through the website.
AI summary
What the reviews say
Customers praise the skilled technicians and quick, competitive service, but several complain about unsafe driving and billing problems.
AI-generated from 36 reviews. May contain inaccuracies.
Reviews per month
Peak: 9 reviews in Oct
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, knowledgeable technicians
- Prompt arrivals and punctuality
- Competitive pricing
- Comprehensive HVAC expertise
- Positive experiences with emergency calls
Areas to watch
Friction points or concerns that come up more than once.
- Aggressive or unsafe driver behavior
- Inconsistent billing and double charges
- Occasional missed appointments
- Some technicians lack needed parts
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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