/100
50
InputKit score
4.1
Google rating
84 reviews · 0% replied
AI summary
What the reviews say
Customers generally praise Entretien Auto Laval for quick, friendly service and fair prices, but some complain about hidden fees, occasional tire mishandling, and language barriers.
AI-generated from 41 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Fast, efficient service, even for emergencies
- Friendly staff, especially Medhi and Leo praised
- Reasonable pricing, no unnecessary parts
- Good communication, coffee offered while waiting
- Clean shop, no cigarette smell after new owners
Areas to watch
Friction points or concerns that come up more than once.
- Unexpected extra fees, pricing not always transparent
- Tire handling issues, missing or damaged tire bags
- Limited French‑speaking staff on phone
- Reported poor wheel alignment and occasional honesty concerns
Recurring themes
Topics customers talk about most often in their feedback.
pricingstaff friendlinesswait timecommunicationcleanliness
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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